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HOTEL
Suite
HOTEL-APARTMENT
EVENTS
corporate
SPA
Carta Spa
LOCATION
EXPERIENCES
CIRCUIT SPA
GASTRONOMY
BODY FACIAL TREATMENTS
Suggestions and comments
YOUR OPINION
RECEPTION
Attention during your stay
*
Excelent
Good
Deficient
Unsatisfactory
Information Provided
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
Eficiency
*
Excelent
Good
Deficient
Unsatisfactory
ROOMS
Bed Confort
*
Excelent
Good
Deficient
Unsatisfactory
Room Cleaning
*
Excelent
Good
Deficient
Unsatisfactory
Bathroom Cleaning
*
Excelent
Good
Deficient
Unsatisfactory
Facilities
*
Excelent
Good
Deficient
Unsatisfactory
State Towels and Bedding
*
Excelent
Good
Deficient
Unsatisfactory
BREAKFAST BUFFET
Quick Attention
*
Excelent
Good
Deficient
Unsatisfactory
Quality of foods
*
Excelent
Good
Deficient
Unsatisfactory
Presentation
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
Assortment
*
Excelent
Good
Deficient
Unsatisfactory
ROOM SERVICE
Quick Attention
*
Excelent
Good
Deficient
Unsatisfactory
Quality
*
Excelent
Good
Deficient
Unsatisfactory
Presentation
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
Price Performance
*
Excelent
Good
Deficient
Unsatisfactory
RESTAURANT
Quick Attention
*
Excelent
Good
Deficient
Unsatisfactory
Quality
*
Excelent
Good
Deficient
Unsatisfactory
Presentation
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
Assortment
*
Excelent
Good
Deficient
Unsatisfactory
Price Performance
*
Excelent
Good
Deficient
Unsatisfactory
SNACK-BAR
Quick Attention
*
Excelent
Good
Deficient
Unsatisfactory
Quality
*
Excelent
Good
Deficient
Unsatisfactory
Presentation
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
Assortment
*
Excelent
Good
Deficient
Unsatisfactory
SPA
Facilies
*
Excelent
Good
Deficient
Unsatisfactory
Quality
*
Excelent
Good
Deficient
Unsatisfactory
Information Received
*
Excelent
Good
Deficient
Unsatisfactory
Kindness
*
Excelent
Good
Deficient
Unsatisfactory
TECHNICAL SUPPORT
Condition of the room
*
Excelent
Good
Deficient
Unsatisfactory
Condition of the facilities
*
Excelent
Good
Deficient
Unsatisfactory
Efficiency if a breakdown happened
*
Excelent
Good
Deficient
Unsatisfactory
GLOBAL EVALUATION
Global Evaluation
*
Excelent
Good
Deficient
Unsatisfactory
Additional comments and suggestions
*
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